After I retired from mediation practice, I had more time to read books. Some books were about mediation, others about human nature and behavior. Reading them has been a real eye-opener for me. They taught me (belatedly) 3 important lessons that I've shared with other mediators in this article How Books Can Help Mediators Do a Better Job - at Work and at Home - which was published by Mediate.com

BOOKS ABOUT MEDIATION (Read by Giuseppe)

• The Making of a Mediator: Developing artistry in practice - by Michael Lang and Alison Taylor

• Beyond Reason: Using emotions as you negotiate - by Roger Fisher and Daniel Shapiro

• The Mediation Process: Practical tactics for resolving conflict - by Christopher Moore

• Getting to Yes: Negotiating agreement without giving in - by Roger Fisher and William L. Ury

• The Promise of Mediation: The transformative approach to conflict - by Robert A. Baruch Bush and Joseph P. Folger

• The Mediator's Approach: Five (and a Half) paths through conflict - by Tara West

• Challenging Conflict: Mediation through understanding - by Gary Friedman and Jack Himmelstein

• The Fundamentals of Family Mediation - by John M. Haynes

• Narrative Mediation: A new approach to conflict resolution - by John Winslade and Gerald D. Monk

BOOKS ABOUT HUMAN NATURE/BEHAVIOR (Read by Giuseppe)

• Mistakes Were Made (but not by me): Why we justify foolish beliefs, bad decisions, and hurtful acts - by Carol Travis and Elliot Aronson

• Hierarchy of Human Needs - by Abraham Maslow

• Ladder of Inference - by Chris Argyris

• Thinking, Fast and Slow - by Daniel Kahneman 

• Non-Violent Communication: A language of life - by Marshall Rosenberg

• Motivational Interviewing: Helping people change - by William Miller and Stephen Rollnick

• Listening Well: The art of empathic understanding - by William Miller

• Difficult Conversations: How to discuss what matters most - by Douglas Stone, Bruce Patton and Sheila Heen

• Thanks for The Feedback: The science and art of receiving feedback well - by Douglas Stone and Sheila Heen

• Influence: The psychology of persuasion - by Robert Cialdini

• Never Split the Difference: Negotiating as if your life depended on it - by Chris Voss and Tahl Raz

OTHER BOOKS RECOMMENDED BY FELLOW MEDIATORS AND ADR PRACTITIONERS (THANK YOU)

• The Evolution of Cooperation - by Robert Axelrod

• Give and Take: Why helping others drives our success - by Adam Grant

• Power: A user's guide - by Julie Diamond

• Making Money Talk: How to mediate insured claims and other monetary disputes - by Anderson J. Little

• Rebel Ideas: The power of diverse thinking - by Matthew Syed

• The Mediator's Toolkit: Formulating and asking questions for successful outcomes - by Gerry O'Sullivan

• Brown Marriott's ADR Principles and Practices

• Gladiators, Pirates and Games of Trust: How game theory, strategy and probability rule or lives - by Haim Shapira

• Practicing Insight Mediation - by Cheryl A. Picard

• Mediating Dangerously: The frontiers of conflict resolution - by Kenneth Cloke

• Eye of the Storm Leadership: The art and politics of managing human conflicts - by Peter Adler

• Getting Past No: Negotiating in Difficult Situations - by William Ury

• ODR: Theory and Practice - by Rainey, D., Abdel Wahab, M., Katsh, E.

• Online Resolution of E-commerce Disputes: Perspectives from the European Union, the UK and China - by Zheng, J.

• Online Courts and The Future of Justice - by Susskind, R.

• The New Handshake: Online Dispute Resolution and the future of consumer protection - by Schmitz, A. & Rule, C.

• Essays of Mediation: Dealing with disputes in the 21st century - by Macduff, I.

• The Future of Professions: How technology will transform the work of human experts - by Susskind, R. and Susskind, D.

• Analysis of Online Dispute Resolution: A closer look at human behavioral changes during conflict in the online environment - by Craddock, A. T.

• Mediation Ethics: Cases and commentaries - by Waldman

• Taking the War Out of Our Words - by Sharon Strand Ellison

• Re-Centering Culture and Knowledge in Conflict Resolution Practice - by by Mary Adams Trujillo, Re-Centering Culture and knowledge S. Y. Bowland, et al

• Reaching for Higher Ground in Conflict Resolution: Tools for Powerful Groups and Communities - by E. Franklin Dukes and Marina Piscolish

• Digital Justice: Technology and the Internet of Disputes - by Ethan Katsh and Orna Rabinovich-Einy

• The Bernal Story: Mediating Class and Race in a Multicultural Community - by Beth Roy

• Beyond Equity and Inclusion in Conflict Resolution: Recentering the profession - by S.Y. Bowland and Hasshan Batts

• Integrating Technology Into Your Dispute Resolution Practice: Making friends with the  fourth party - by Daniel Rainey

• The Dynamics of Conflict: A guide to engagement and intervention - by Bernard S. Mayer

• Beyond Neutrality: Confronting the crisis in conflict resolution - by Bernard S. Mayer

• The Conflict Paradox: Seven dilemmas at the core of disputes - by Bernard S. Mayer

• Staying with Conflict: A strategic approach to ongoing disputes - by Bernard S. Mayer

• Negotiating Genuinely: Being yourself in business - by Shirli Kopelman

• How Parties Experience Mediation: An interview study on relationship changes in workplace mediation - by Timea Tallodi

• Star Wars and Conflict Resolution - by Noam Ebner and Jen Reynolds (Not Released Yet)

• Self-Determination in Mediation: The art and science of mirrors and lights - by Dan Simon and Tara West

• Bringing Peace Into The Room: How the personal qualities of the mediator impact the process of conflict resolution - by Daniel Bowling and David Hoffman

• The Crossroads of Conflict: A journey into the heart of dispute resolution - by Kenneth Cloke

• Conflict Across Cultures: A unique experience of bridging differences - by Michelle LeBaron and Venashri Pillay

• Definitive Creative Impasse-Breaking Techniques in Mediation - by the New York State Bar Association

• Mediation: The roles of advocate and neutral - by Dwight Golann and Jay Folberg

• Working With Conflict: Skills and strategies for action - by Simon Fisher

• Mediation Representation: Advocating as problem solver - Harold I. Abramson

• Psychological Processes in International Negotiations: Theoretical and practical perspectives - by Francesco Aquilar and Mauro Galluccio

• International Comparative Mediation: Legal perspectives - by Nadja Alexander

• Mediating Clinical Claims - by Tony Allen

• Mediation Law and Civil Practice - by Tony Allen

• Mediation in the Asia-Pacific Region: Transforming conflicts and building peace - by Dale Bagshaw and Elizabeth Porter

• Strategies for Successful Mediation: Leading lawyers on understanding client goals, communicating effectively, and facilitating an agreement - by Aspatore Books Staff

• Resolving Business Disputes: How to get better outcomes from commercial conflicts - by Stephen Bate

• Private Dispute Resolution in International Business: Negotiation, Mediation, Arbitration - by Klaus P. Berger

• Mediation: A practical guide for lawyers - by Marjorie Mantle

• Individual Difference Effects on Negotiation Strategies and Outcomes: The role of Machiavellianism, perspective taking, and emotional intelligence components in negotiations - by Natalya Baytalskaya

• International Conflict Mediation: New approaches and findings - by Jacob Bercovitch and Scott Sigmund Gartner

• The SAGE Handbook of Conflict Resolution - by Jacob Bercovitch and Victor Kremenyuk

• Sport, Mediation and Arbitration - by Ian S. Blackshaw

• The Jackson ADR Handbook - by Susan Blake, Julie Browne

• A Practical Approach to Dispute Resolution - by Susan Blake, Julie Browne

• The Handbook of Dispute Resolution - by Michael L. Moffitt, Robert C. Bordone

• Mediator Skills and Techniques: Triangle of Influence - by Laurence Boulle and Miryana Nesic

• Getting Disputes Resolved: Designing systems to cut the cost of conflict - by William Ury and Jeanne M. Brett

• Mediation in Construction Industry: An international review - by Penny Brooker and Suzanne Wilkinson

• Psychology, Emotion and Intuition in Work Relationships: The head, heart and gut professional - by Henry Brown and Neil Dawson

• The Mediator's Tale: The CEDR story of better conflicts - by Eileen Carroll, QC (Hon) and Karl Mackie

• The Handbook of Conflict Resolution: Theory and practice - by Peter T. Coleman and Morton Deutsch

• Alternative Dispute Resolution: A conflict diagnosis approach - by Laurie S. Coltri

• Role Play Exercises For Mediation Training - by John Burgess and Andrew Goodman

• Effective Mediation Advocacy - A guide for practitioners - by Andrew Goodman

• Mediation Advocacy - by Andrew Goodman

• How Judges Decide Cases: Reading, writing, and analyzing judgments - by Andrew Goodman

• The Role of Value Based Identity Conflict in Mediation - by Eric Fast

• Working Through Conflict: Strategies for relationships, groups, and organizations - by Joseph P. Folger and Marshall Scott Poole

• Dealing with Differences: Dramas of mediating public disputes - by John Forester

• Thirty Reasons Why Mediation Should Be Considered in Resolving Conflicts: A mediation resource book - by Lawrence E. Hibbert M.S.

• The Dynamics of Conflict: A guide to engagement and intervention - by Bernard Mayer

• Bargaining with the Devil: When to negotiate, when to fight - by Robert Mnookin

• Beyond Winning: Negotiating to create value in deals and disputes - by Robert Mnookin and Scott Peppet

• Comparative Dispute Resolution - by Maria F. Moscati and Michael Palmer 

• Zen and the Art of Mediation - by Martin Plowman

• Mediation: A psychological insight into conflict resolution - by Freddie Strasser and Paul Randolph 

• How to Master Commercial Mediation - by David Richbell

• Developing the Craft of Mediation: Reflections on theory and practice - by Marian Roberts

• Mediation in Family Disputes: Principles of practice - by Marian Roberts

• The Reflective Practitioner: How professionals think in action - by Donald A. Schon

• A Mediator's Musings: On mediation, negotiation, politics and a changing world - by John Sturrock QC

• FAQs for Mediators - by Stephen Walker

• Mediation: An A-Z guide - by Stephen Walker

• Mediation Behavior: Why we act like we do - by Stephen Walker

• Setting Up in Business as a Mediator - by Stephen Walker

• Mediation Skills and Strategies: A practical guide - by Tony Whatling

• Mediation Advocacy: Representing clients in mediation - by Stephen Walker

• The Dance of Opposites: Exploration in mediation, dialogue and conflict resolution systems - by Kenneth Cloke

• Resolving Conflicts at Work: Ten strategies for anyone on the job - by Kenneth Cloke and Joan Goldsmith

• Inside Out: How conflict professionals can use self-reflection to help their clients - by Gary Friedman

• Resolving Disputes: Theory, practice and law - by Jay Folberg and Dwight Golann

• Mastering Mediation: 50 essential tools for the advanced practitioner - by Lynn Duryee and Matt White

• Conflict Resolution for the Helping Professions: Negotiation, mediation, advocacy, facilitation, and restorative justice - by Allan Barsky

• Family Mediation: Facts, myths and future prospects - by Connie J. Beck and Bruce Dennis Sales

• The Art of Mediation - by Mark D. Bennett and Scott Hughes

• Fair Division: From cake-cutting to dispute resolution - by Steven J. Brams and Alan D. Taylor

• Managing Conflict Through Communication - by Dudley Cahn and Ruth Abigail

• Mediation, Revenge and the Magic of Forgiveness - by Kenneth Cloke

• Mediation: Empowerment in conflict management - by Kathy Isaacson, Heidi Ricci and Steven Littlejohn

• Basic Skills for the New Mediator - by Allan Goodman

• I Hear What You Say, But What Are You Telling Me?: The strategic use of non-verbal communication in mediation - by Barbara G. Madonik

• When Push Comes to Shove: A practical guide to mediating disputes - by Karl A. Slaikeu

• Bridges Not Walls: A book about interpersonal communication - by John Stewart

• The Handbook of Victim Offender Mediation: An essential guide to practice and research - by Mark Umbreit

• Interpersonal Conflict - by William Wilmot and Yoyce Hocker

• The Moral Imagination: The art and soul of building peace - by John Paul Lederach

• Moral Tribes: Emotion, reason, and the gap between us and them - by Joshua Greene

• The Righteous Mind: Why good people are divided by politics and religion - by Jonathan Haidt

• The Middle Voice: Mediating conflict successfully - by Joseph Stulberg and Lela Love

• Stories Mediators Tell - by Eric Galton and Lela Love

• Mediating High Conflict Disputes: A breakthrough approach with tips and tools and the new ways for mediation - by Bill Eddy and Michael Lomax

• Conflict and Communication - by Fred E. Jandt

• The Eight Essential Steps to Conflict Resolution: Preserving relationships at work, at home and in the community - by Dudley Weeks

• Collywobbles: How to negotiate when negotiating makes you nervous - by Moshe Cohen

• Mediating Child Custody Disputes: A strategic approach - by Donald T. Saposnek

• Towards Heart-Led Mediation: Healing the heart from and within the community - by Trevor K. Horne

• Evolution of a Field: Personal histories in conflict resolution - by Nancy A. Welsh and Howard Gadlin

• Lawyers and Mediation - by Bryan Clark

• How Mediation Works: Resolving conflict through talk - by Angela Cora Garcia

• The Mediation Handbook: Research, theory and practice - by Alexia Georgakopoulos

• Mediation: A practical guide - by Alan Stitt

• The Mediation Dilemma - by Kyle Beardsley

• Conflict 101 - A manager's guide to resolving problems so everyone can get back to work - by Susan H. Shearouse

• Conflict Resolution - by Daniel Dana

• Conflict Management Tools: 30 practical tools to prevent and resolve workplace conflict - by Marc Reid

• On Apology - by Aaron Lazare

• Just Listen: Discover the secret to getting through to absolutely anyone - by Mark Goulston

• Think Again: The power of knowing what you don't know - by Adam Grant

• Peace at Work: The HR manager's guide to workplace mediation - by John Ford

• Mediation Matters: Practical negotiation strategies from a nationally recognized mediator - by Michael Russell

• The Complete Guide to Conflict Resolution in the Workplace - by Marick F. Masters and Robert L. Albright

• EU Cross-Border Commercial Mediation: Listening to disputants, changing the frame, framing the changes - by Anna Howard

• The Guide to Reflective Practice In Conflict Resolution - by Michael Lang

• Holding the Calm: The Secret of Resolving Conflict and Defusing Tension - by Hesha Abrams

• The Culture Map: Breaking Through the Invisible Boundaries of Global Business - by Erin Meyer

• Clean Language: Revealing Metaphors and Opening Minds - by Wendy Sullivan and Judy Rees 

To print and download the above list in Pdf format, click the button below.

WHAT ABOUT YOU?

Can you recommend other books to fellow mediators, which you found particularly insightful and useful? If so, please let me know Thank you!